Customer Support

Please note that 4 Seasons is trading in Receivership as at 30 August 2023. As such, we are unable to provide any after-sales support for purchases made prior to this date. In addition, the following brands are owned by 4 Seasons head office so no warranty or technical support is available for these: Galaxy Spas, Jayline, Bosca and Fisher Fires, outdoor furniture. Read more about receivership conditions here.

If you have purchased other brands through 4 Season, you can enquire directly to the supplier about warranty, parts and technical support, using the information below.

Galaxy Spas

Getting Started Guides

Broil King

Get Spare Parts Support
Get Warranty Support

 

Jayline & Fisher

Shop Parts
Installation Manuals

4Seasons Outdoor Furniture

Outdoor Furniture Assembly Manuals

Bosca

Installation - Specs & Manuals

 

Traeger

Get Parts, Warranty & Technical Support
Traeger WireFire App Status
BBQ Manuals
Register Your Grill
BBQ Tips, Care & Learning

Kamado Joe

Get Warranty Support
Care & Use
Manuals & Brochure
General Enquiries

Weber

Get Parts, Warranty & Technical Support
Register Your Grill
FAQ

Escea

Get Service & Warranty Support FAQ
Find Local Service Agent
Architectural Advisory
Register Your Fireplace
Fireplace Specifications

Woodsman

Shop Parts
General Enquiries
Brochures & Guides

Firenzo

Register Your Fire / Warranty Terms
FAQs
General Enquiries